W Warisan
Client experiences with Warisan

Client Stories

What Families Say
After Working With Us

We share these stories with the permission of the families involved. They speak more plainly than we could about what the Warisan experience is actually like.

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12+

Years in inheritance law practice

800+

Families helped across Malaysia

4.8/5

Average client satisfaction score

96%

Clients who said they felt well-informed

Reviews

Feedback From Clients

ZA

Zarina binti Abdul Hamid

Petaling Jaya, Selangor

My father passed away last year and we had no idea where to begin. Nora from Warisan spent a full hour with us in the first meeting just listening — she did not rush us into anything. The estate administration took about six months, and every step was explained before it happened. I cannot overstate how much that mattered to us during that time.

Estate Administration · May 2025

TK

Tan Kok Wei

Cheras, Kuala Lumpur

I came in to prepare a will after buying my first property. The whole process was much simpler than I expected. They explained what happens to each asset, how to choose an executor, and what a trust might mean for my situation. The only reason it is not five stars is that parking near the office can be a bit awkward during peak hours — the service itself was very thorough.

Will Preparation · April 2025

SN

Siti Nabilah Rosli

Ampang, Kuala Lumpur

My late mother had both property and unit trusts, and I was not sure whether Faraid applied to all of it. Warisan explained the difference between harta ikhtiar and the parts governed by Faraid clearly — I finally understood what we were dealing with. The probate process itself took about seven months, and they kept me updated consistently throughout.

Grant of Probate · May 2025

RY

Rajesh Yasodharan

Bangsar, Kuala Lumpur

I had been putting off writing a will for years, mostly because I did not know where to start. A friend recommended Warisan, and the experience was nothing like I had imagined. Straightforward conversations, a document that I actually understood before signing, and no pressure whatsoever. I left feeling like the matter was genuinely taken care of.

Will Preparation · May 2025

LH

Lim Hui Ling

Subang Jaya, Selangor

My brother and I were named as co-executors in our father's will and had no idea what that involved. Wei Shan walked us through each task, dealt with the bank directly, and kept us informed via WhatsApp when anything changed. The estate took about five months to finalise. One step at the start required us to make an extra trip to the office, but they were apologetic about it and sorted things quickly.

Estate Administration · April 2025

HA

Hazwan bin Azman

Shah Alam, Selangor

I was referred to Warisan by my financial planner. The probate for my late wife's estate involved both civil property and an EPF nomination dispute. They handled the High Court filings and worked through the EPF matter with real patience. The fee was fair for the work involved, and I felt the team genuinely cared about getting it right.

Grant of Probate · May 2025

Client Journeys

A Closer Look at Three Matters

Names and identifying details have been changed. Shared with the families' permission.

Case Study 01 — Will Preparation

A couple with young children and a newly purchased home

The Challenge

A couple in their thirties had just completed the purchase of a terrace house in Puchong. They had two children under five and no existing wills. They were concerned about who would care for the children and manage the property if something happened to both of them.

How We Helped

Warisan prepared mirror wills for both spouses, including guardian nominations and a testamentary trust for the property. We explained the role of each executor and trustee, and what the trust would mean in practical terms for the children.

Outcome

Both wills were completed and executed within three weeks. The couple left with a plain-language summary document they could share with their chosen guardian. They described feeling considerably more settled about their family's future.

Timeline: 3 weeks · Service: Will Preparation

Case Study 02 — Estate Administration

An elderly man's estate with three adult children and conflicting expectations

The Challenge

An elderly man passed away without a will. His estate included a home in Kepong, two fixed deposit accounts, and a unit trust. His three adult children had different views on how the estate should be handled and were struggling to communicate with each other during their grief.

How We Helped

We took on the role of administrator, liaising with all three children separately when needed and facilitating one joint meeting when the distribution was being discussed. All bank and agency communications went through us, reducing direct friction between the family members.

Outcome

The estate was fully administered and distributed within seven months. All three children received their statutory entitlements, and the process concluded without any formal dispute. The eldest sibling described the experience as "much less painful than we feared it would be."

Timeline: 7 months · Service: Estate Administration

Case Study 03 — Grant of Probate

A straightforward estate complicated by an outdated will

The Challenge

A woman in Kuala Lumpur had left a will naming her late husband as executor — he had predeceased her by several years. The bank would not release the funds without a grant of probate, and the named beneficiaries did not know how to proceed.

How We Helped

We advised on the appropriate application to substitute the executor and prepared the required affidavits for the High Court Probate Division. We explained each filing in plain terms and managed all court correspondence on behalf of the beneficiary.

Outcome

The grant of probate was issued in approximately five months. The bank released the funds shortly after, and distribution to the beneficiaries was completed within a further four weeks. The client noted that Warisan had made an unfamiliar process feel manageable.

Timeline: 5 months · Service: Grant of Probate

Reach Us

Contact Warisan

Address

Suite 21-5, Menara Worldwide, Jalan Bukit Bintang, 55100 KL

Hours

Mon–Fri 9am–5:30pm
Sat 9am–1pm

Professional Credentials

Our Qualifications & Standing

Malaysian Bar Members

All legal advisers are enrolled members of the Malaysian Bar, subject to the Bar Council's conduct and professional requirements.

Professional Indemnity

Maintained in accordance with Bar Council requirements, providing clients with a professional recourse in the event of any error or omission.

Referred by Planners

Recommended by independent financial planners in the Klang Valley who refer clients requiring dedicated inheritance legal support.

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